Frequently Asked Questions
Everything you need to know about your CD PROJEKT RED Gear Store orders.
How do I know what size to order?
Each product page features a detailed 'Size Guide' with measurements in both centimeters and inches. We recommend comparing these measurements to your favorite garment at home to ensure a perfect fit for our tees, hoodies, and jackets.
What is your return policy for apparel?
We accept returns for unworn and unwashed clothing within 30 days of delivery. All original tags must be attached. Please note that limited edition drops and certain 'final sale' items may have specific return restrictions.
Do you ship internationally?
Yes, we ship our gear worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
How should I care for my printed apparel?
To preserve the quality of the prints and fabrics, we recommend washing your garments inside out in cold water and hanging them to dry. Avoid ironing directly on the printed designs to prevent damage.
Can I change or cancel my order after it's been placed?
Our warehouse processes orders quickly to get your gear to you as soon as possible. Once an order is placed, we have a very limited window to make changes. Please contact our support team immediately if you need to modify your shipping address or cancel an item.
Are your products officially licensed?
Absolutely. All items sold on the CD PROJEKT RED Gear Store are official merchandise, designed in-house or in collaboration with trusted partners to ensure the highest quality and authenticity for fans of Cyberpunk 2077 and The Witcher.